About: Patient-, person-, and relationship-centered care are essential to the development of patient experience and ultimately will benefit all stakeholders. Today, however, these terms are used interchangeably without understanding; metrics are rampant and overused, and the systems and operations to back them up at scale are lacking. New technologies, processes, and metrics are needed to enable us to deliver on both our timeless patient-centered promises, and actual caring.   Goto Sponge  NotDistinct  Permalink

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  • Patient-, person-, and relationship-centered care are essential to the development of patient experience and ultimately will benefit all stakeholders. Today, however, these terms are used interchangeably without understanding; metrics are rampant and overused, and the systems and operations to back them up at scale are lacking. New technologies, processes, and metrics are needed to enable us to deliver on both our timeless patient-centered promises, and actual caring.
Subject
  • Health care
  • Health policy
  • Primary care
  • Interpersonal relationships
  • Public services
  • Health activism
  • Psychopathy
  • Health care quality
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