About: Operational strategy of customized bus considering customers’ variety seeking behavior and service level

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An Entity of Type : schema:ScholarlyArticle, within Data Space : wasabi.inria.fr associated with source document(s)

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type	Academic Article research paper schema:ScholarlyArticle
isDefinedBy	Covid-on-the-Web dataset
title	Operational strategy of customized bus considering customers’ variety seeking behavior and service level
Creator	Li, Jian Liu, Jiaguo Yue, Xiaohang Zhao, Huida
source	Elsevier; Medline; PMC
abstract	In recent years, customized bus (CB) is becoming an innovative model of the public transport system (PTS) in China. This service provides an advanced, timely, personalized, and flexible responses to the demand of the PTS, especially of commuters. Obviously, it could have an impact on public transport (PT) service. For instance, CB services influence the customers' variety-seeking behavior, which results in changes of customer options in different periods. Therefore, customers could be divided into different groups of preference. In this paper, we construct a two-period Hotelling game model by variety-seeking behavior and service level. The results show that, in the first stage, the departure frequency of CB and PT is influenced by variety-seeking behavior and service level. In the second stage, departure frequency is influenced by service level only. Next, although the departure frequency of bus impacts the changes of passenger ratios in different stages, service level appreciably impacts passenger number. From customer surplus and social welfare, we find that adjustment of service level can increase social welfare, which means that CB and PT will reach an optimum effect. The present work can provide a valuable reference to policymakers, practitioners, and others.
has issue date	2020-07-21(xsd:dateTime)
bibo:doi	10.1016/j.ijpe.2020.107856
bibo:pmid	32834508
has license	no-cc
sha1sum (hex)	395f05c67c3034170407be81dd1300b55d0b6825
schema:url	https://doi.org/10.1016/j.ijpe.2020.107856
resource representing a document's title	Operational strategy of customized bus considering customers’ variety seeking behavior and service level
has PubMed Central identifier	PMC7371602
has PubMed identifier	32834508
schema:publication	Int J Prod Econ
resource representing a document's body	covid:395f05c67c3034170407be81dd1300b55d0b6825#body_text
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