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About:
Responding to COVID-19: The UW Medicine Information Technology Services Experience
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wasabi.inria.fr
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Type:
Academic Article
research paper
schema:ScholarlyArticle
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type
Academic Article
research paper
schema:ScholarlyArticle
isDefinedBy
Covid-on-the-Web dataset
has title
Responding to COVID-19: The UW Medicine Information Technology Services Experience
Creator
Lynch, John
Grange, Elisha
Leu, Michael
Mathias, Patrick
Mauritz-Miller, Kristal
Neil, Eric
Resco-Summers, Kelly
Singh, Angad
Stoffel, Michelle
Sutton, Paul
Tseng, Ethan
Fellner, B
Source
Medline; PMC
abstract
Background UW Medicine was one of the first health systems to encounter and treat COVID-19 patients in the United States, starting in late February 2020. Objective Here we describe the rapid rollout of capabilities by UW Medicine Information Technology Services (ITS) to support our clinical response to the COVID-19 pandemic and provide recommendations for health systems to urgently consider, as they plan their own response to this and potentially other future pandemics. Methods Our recommendations include establishing a hospital incident command structure that includes tight integration with IT, creating automated dashboards for incident command, optimizing emergency communication to staff and patients, and preparing human resources, security, other policies, and equipment to support the transition of all nonessential staff to telework. We describe how UW Medicine quickly expanded telemedicine capabilities to include most primary care providers and increasing numbers of specialty providers. We look at how we managed expedited change control processes to quickly update electronic health records (EHR) with new COVID-19 laboratory and clinical workflows. We also examine the integration of new technology such as tele–intensive care (ICU) equipment and improved integration with teleconferencing software into our EHR. To support the rapid preparation for COVID-19 at other health systems, we include samples of the UW Medicine's COVID-19 order set, COVID-19 documentation template, dashboard metric categories, and a list of the top 10 things your health care IT organization can do now to prepare. Conclusion The COVID-19 response requires new and expedited ways of approaching ITS support to clinical needs. UW Medicine ITS leadership hope that by quickly sharing our nimble response to clinical and operational requests, we can help other systems prepare to respond to this public health emergency.
has issue date
2020-04-08
(
xsd:dateTime
)
bibo:doi
10.1055/s-0040-1709715
bibo:pmid
32268390
has license
no-cc
sha1sum (hex)
459f4d5342d5ccf940ef165b1b23743e893acc0a
schema:url
https://doi.org/10.1055/s-0040-1709715
resource representing a document's title
Responding to COVID-19: The UW Medicine Information Technology Services Experience
has PubMed Central identifier
PMC7141898
has PubMed identifier
32268390
schema:publication
Appl Clin Inform
resource representing a document's body
covid:459f4d5342d5ccf940ef165b1b23743e893acc0a#body_text
is
schema:about
of
named entity 'Information Technology'
named entity 'creating'
named entity 'United States'
named entity 'dashboards'
named entity 'teleconferencing'
named entity 'UW Medicine'
named entity 'improved'
named entity 'provide'
named entity 'pandemics'
named entity 'COVID-19'
named entity 'King County'
named entity 'Public Health'
named entity 'telemedicine'
named entity 'update'
named entity 'health systems'
named entity 'pandemics'
named entity 'health systems'
named entity 'UW Medicine'
named entity 'intensive care'
named entity 'telemedicine'
named entity 'UW Medicine'
named entity 'care'
named entity 'infection control'
named entity 'public health emergency'
named entity 'COVID-19'
named entity 'patient portal'
named entity 'UW Medicine'
named entity 'UW Medicine'
named entity 'COVID-19'
named entity 'COVID-19'
named entity 'HICS'
named entity 'triage'
named entity 'patient record'
named entity 'COVID-19'
named entity 'EHRs'
named entity 'ICU'
named entity 'COVID-19 symptom'
named entity 'COVID-19'
named entity 'UW Medicine'
named entity 'teleworking'
named entity 'teleworking'
named entity 'COVID-19'
named entity 'health information technology'
named entity 'COVID-19'
named entity 'UW Medicine'
named entity 'EHRs'
named entity 'policies and procedures'
named entity 'UW Medicine'
named entity 'COVID-19'
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named entity 'telemedicine'
named entity 'UW Medicine'
named entity 'COVID-19'
named entity 'EHR'
named entity 'PPE'
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named entity 'public health emergency'
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named entity 'UW Medicine'
named entity 'contact center'
named entity 'network connectivity'
named entity 'intranet'
named entity 'Business Continuity'
named entity 'maintaining security'
named entity 'contact center'
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