About: Impact of COVID-19 pandemic on patient satisfaction and surgical outcomes: A retrospective and cross sectional study

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About: Impact of COVID-19 pandemic on patient satisfaction and surgical outcomes: A retrospective and cross sectional study Goto Sponge NotDistinct Permalink

An Entity of Type : schema:ScholarlyArticle, within Data Space : wasabi.inria.fr associated with source document(s)

Attributes	Values
type	Academic Article research paper schema:ScholarlyArticle
isDefinedBy	Covid-on-the-Web dataset
has title	Impact of COVID-19 pandemic on patient satisfaction and surgical outcomes: A retrospective and cross sectional study
Creator	Ka, Al-Obeed, Al-Obeed, Omar Alali, Mohammed Alhassan, Noura Aljomah, Nadia Alkhayal, Khayal Alshammari, Sulaiman Bin, Traiki Mn, Aljomah Na, Alhassan Ns, Alkhayal Sa, Alali Ta, Alshammari Traiki, Thamer Zubaidi, Ahmad
Source	Elsevier; PMC
abstract	OBJECTIVE: The objective of this study was to evaluate the impact of the COVID-19 pandemic on patient satisfaction and surgical outcomes at King Khalid University Hospital in Saudi Arabia. BACKGROUND: The COVID-19 pandemic has greatly affected health care systems across developing and developed countries. Therefore, it is important to understand its impact on various parameters of patient care as regards revised infrastructure and policies in hospitals during the pandemic. METHOD: It is a retrospective cross-sectional study was conducted from 13-3–2020 to 26-4-2020 at King Khalid University Hospital in Saudi Arabia. Patient satisfaction and surgical outcomes were the main outcome measures. RESULTS: 331 participants were included in the study (median age: 53 years; 70% female), and 223 completed the patient's satisfaction survey. 260 of the surgeries were non-oncolog cases (78.6%) compared to 71 oncology cases (21.4%). With respect to the surgical outcomes, 12% of the patients required admission to the ICU, and 10.9% developed postoperative complications, most of which were infectious complications. Only 1.8% (6 patients) were re-admitted to the hospital. Three patients died within 30 days post-op (0.9%), all had emergency surgery. Regarding patient satisfaction, 77.6% and 93% of the patients reported that nurses and doctors, respectively, treated them with courtesy and respect, listened to them carefully, and provided clear explanations to them. 90.3% were satisfied with the hospital sanitary measures. 64.1% stated that they got written instructions at the time of discharge. CONCLUSION: The satisfaction level of patients was high for all the studied domains, and there were a small number of complications with overall good surgical outcomes. That indicates that all the actions and policies that were implemented during the pandemic were proven beneficial for the patients. It is recommended to continue those measures until the COVID-19 pandemic is over.
has issue date	2020-08-21(xsd:dateTime)
bibo:doi	10.1016/j.amsu.2020.08.020
has license	no-cc
sha1sum (hex)	5a1b601d63eb4c7e381478d4d489120ccba36a10
schema:url	https://doi.org/10.1016/j.amsu.2020.08.020
resource representing a document's title	Impact of COVID-19 pandemic on patient satisfaction and surgical outcomes: A retrospective and cross sectional study
has PubMed Central identifier	PMC7442049
schema:publication	Ann Med Surg (Lond)
resource representing a document's body	covid:5a1b601d63eb4c7e381478d4d489120ccba36a10#body_text
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