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About: Multichannel marketing

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Multichannel marketing is the blending of different distribution and promotional channels for the purpose of marketing. Distribution channels include a retail storefront, a website, or a mail-order catalogue. Multichannel marketing is about choice. The objective of the companies doing the marketing is to make it easy for a consumer to buy from them in whatever way is most appropriate. Multichannel marketing allows the retail merchant to reach its prospective or current customer in a channel of his/ her liking.

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